Multiple unlock methods: Fingerprint: Unlock inseconds; PIN code: Supports 32-digit hidden PIN code to prevent the real password from peeping; Encrypted key tag; Mechanical key: For emergencies only; Temporary PIN code: Convenient for visitors; Verification method combination: Any two verification methods could unlock the door and provide double security for your family.
Multiple safeguards: Low battery level alert when the battery level is less than 20%. Anti-dismantling alert when the external escutcheon is being dismantled. Lock alert when there is 5 consecutive wrong inputting of the PlN codes.
Enjoy more convenience via Wi-Fi connection: No need for a bridge, a built-in Wi-Fi module allows you to connect to the Wi-Fi in one step. The Wi-Fi connection also brings more convenience and consideration.
Mute by "0" button: The "0" button is used both as a digit button and amute button. Long press the "O" button for 2 seconds allows you to enable the mute mode. Without disturbing your family at night, the thoughtful design allows you to get back home in a quiet manner.
Remote operation via App: Always know who's at the door even when you're out. Real time's checking on the access logs and door lock status.
Power Specifications
Working power supply: 4 AA batteries
Battery life: 10 months
Emergency charging: 5V power bank
DOOR COMPATIBILITY: Swing Type Wooden/Metal/ Aluminum
ACCESS WAYS
1.Pincode
2.Smart Key (RFID)
3.Fingerprint
4.Mechanical Key
5.Wifi
Multiple unlock methods: Fingerprint: Unlock inseconds; PIN code: Supports 32-digit hidden PIN code to prevent the real password from peeping; Encrypted key tag; Mechanical key: For emergencies only; Temporary PIN code: Convenient for visitors; Verification method combination: Any two verification methods could unlock the door and provide double security for your family.
Multiple safeguards: Low battery level alert when the battery level is less than 20%. Anti-dismantling alert when the external escutcheon is being dismantled. Lock alert when there is 5 consecutive wrong inputting of the PlN codes.
Enjoy more convenience via Wi-Fi connection: No need for a bridge, a built-in Wi-Fi module allows you to connect to the Wi-Fi in one step. The Wi-Fi connection also brings more convenience and consideration.
Mute by "0" button: The "0" button is used both as a digit button and amute button. Long press the "O" button for 2 seconds allows you to enable the mute mode. Without disturbing your family at night, the thoughtful design allows you to get back home in a quiet manner.
Remote operation via App: Always know who's at the door even when you're out. Real time's checking on the access logs and door lock status.
Power Specifications
Working power supply: 4 AA batteries
Battery life: 10 months
Emergency charging: 5V power bank
DOOR COMPATIBILITY: Swing Type Wooden/Metal/ Aluminum
ACCESS WAYS
1.Pincode
2.Smart Key (RFID)
3.Fingerprint
4.Mechanical Key
5.Wifi
A. Ship From Saudi Arabia Warehouse
1. Standard Shipping
Arriving Day: 3- 7 business days
Cost: Free
Country/Region:Saudi Arabia
B. Ship From Sourcing Place
1. Standard Shipping
Arriving Day: 10-20 Business Days
Cost: Free
Country/Region:Sourcing Place
COVID-19 | Shipping
As the world adjusts to the impact of the coronavirus (COVID-19), shipping is inevitably affected. Every country and region is facing shipping delays of various degrees. ECVV.sa team will do our best to keep you updated and informed about your order during this time as new information becomes available.
Regions heavily affected by the pandemic will be subjected to possible delays. Thank you for your understanding and we apologize for any inconvenience this may cause you.
If you have any questions or concerns about your order, please email us at service@ecvv.sa and our team will be happy to assist you, 7 days a week.
Shipping FAQ
1. When will I receive my order?
For Standard Shipping from :Saudi Arabia warehouse: Most items are usually shipping in 3-7 business days. For Standard Shipping from Sourcing Place: Most items are usually shipping in 10-20 business days. We do recommend allowing up to 3 weeks for your order in peak times, such as a special offer or promotion.
If your order is backordered or not shipping for two or more business days, please feel free to contact us immediately at our Support Center: +966 560696172 and we will do everything we can to accommodate your request.
2. How do I track my order?
Your delivery confirmation email will contain your tracking number and order details.
3. Taxes and other charges?
Depending on the country of delivery, you may be required to pay extra tax or charges such as VAT and/or import duties.
4. About the Shipping fee?
Standard Shipping is free shipping.
Returns and Replacements
ECVV.sa guarantees free returns and replacements service if you are not 100% satisfied with our products. Kindly return the purchase for a refund up to seven (7) days from the date of the order delivered. If you have any problem with the item please feel free to contact us immediately at +966 560696172.
Returns Process.
Please contact us if you want to return an item. Return without prior discussion and authorization will not be accepted.
When returning a product, please do the following:
- Please email service@ecvv.sa. we will keep you updated by email.
- Please put a form inside your returned package with: the reason for return, the purchase date, the original invoice number, and the item number for the product.
- Proof of purchase from ECVV.sa is required for all returns.
- Ship the package to the designated address, the address will be provided by email after your return application is submitted.
- Please prepay shipping – ECVV.sa does not accept Cash on Delivery (C.O.D.s).
Request For The Returned Items.
- Items received unused (without the smell of perfume), unwashed, not in damaged or worn condition (only when the items are defective or damaged upon receipt).
- Items received in original packaging and would not make any influence for second-sale.
Non-returnable items.
- Custom items or designated sourced products
- Emergency response items
- Items Marked "Non-cancellable: and/or "Non-Returnable"
- Product is slightly used or altered
- Product is damaged due to misuse/overuse
Return and Refund Process
Once your return is received and inspected by the fulfillment centers (usually within 3-5 working days of receipt), your refund will be processed and a credit will be automatically applied to your original method of payment within 15 working days.
ECVV Cancellation Instructions.
Due to the speed we fulfill your requests, we are unable to cancel orders for immediate shipment. If your order is backordered or not shipping for two or more business days, please feel free to contact us immediately at our Support Center: +966 560696172 and we will do everything we can to accommodate your request.
Replacements
You can replace an item if your replacement meets certain criteria.
- Shipped to a delivery address within Saudi Arabia
- Shipped and sold by ECVV.sa
- Not an Add-On item
- Not marked as a gift
- Wasn't purchased with a promotion (except for free shipping promotions).
Note: In most cases, you are required to return the original item received for a Replacement. You'll need to return the original item with the guide of ECVV.sa Support Center to avoid being charged for both the original and replaced items.
